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Month: Μάιος 2025

Artificial Intelligence: The New Member of the Project Team

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Eleni Kalyva
Πέμπτη, 29 Μαΐου 2025 / Published in Νέα
By: Dimitris Dassios, MBA, PMP, PMI/ACP, ITIL Professional, IRCA, DPO, AI+Project ManagerTM Certified Trainer In the evolving landscape of Project Management, Artificial Intelligence (AI) is no longer just an innovative tool—it’s becoming an active and strategic virtual member of the project team. With its advanced capabilities in data analysis, process automation, and predictive insights, AI is fundamentally reshaping
AIaicAIinBusinessathens international collegeDigitalTransformationFutureOfWorkInnovationProjectManagementTechTrendsτεχνητή νοημοσύνη

Beyond the bot: 3 Customer Service trends that will shape brand reputation in 2025

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Eleni Kalyva
Τετάρτη, 28 Μαΐου 2025 / Published in Νέα
By: Isidoros Sideridis, Pobuca CEO Why Customer Service is now brand strategy Let’s clarify: in 2025, brand reputation lives or dies in customer service. Not marketing. Not a product. Not even pricing. If your support experience is broken, your reputation is damaged. And it doesn’t take much. One ignored email. One lifeless chatbot. One tone-deaf
AIaicathens international collegeCustomer Servicescustomer services strategycustomer services trendspobucatechubτεχνητή νοημοσύνη

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Recent Posts

  • Artificial Intelligence: The New Member of the Project Team

    By: Dimitris Dassios, MBA, PMP, PMI/ACP, ITIL P...
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