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Tag: pobuca

Beyond the bot: 3 Customer Service trends that will shape brand reputation in 2025

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Eleni Kalyva
Τετάρτη, 28 Μαΐου 2025 / Published in Νέα
By: Isidoros Sideridis, Pobuca CEO Why Customer Service is now brand strategy Let’s clarify: in 2025, brand reputation lives or dies in customer service. Not marketing. Not a product. Not even pricing. If your support experience is broken, your reputation is damaged. And it doesn’t take much. One ignored email. One lifeless chatbot. One tone-deaf
AIaicathens international collegeCustomer Servicescustomer services strategycustomer services trendspobucatechubτεχνητή νοημοσύνη

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